Magento Support Agency UK | Magento Support Contracts

How can we help?

Our Magento Support Agency contracts are monthly rolling as we believe our service should keep our clients with us and not tie them down to lengthy contracts. We suggest the type of support service required based on your Magento website and we are extremely flexible with our packages. As a Magento support client with Visionsharp you get access to our support ticketing system. You will be able to submit any requests directly to our team of developers, who will respond and react with the necessary urgency.

We value our support clients, and the long relationship we hold with them, very highly. We always ensure any urgent support requests get given the highest priority over other developments.

How does using our support team benefit you?

Making use of our support team can be a huge benefit to you and your eCommerce business. Below are some of the reasons why.

Priority Support

When you are using the Magento support service, your needs are a priority, and any issues are pushed to the front of the queue, resulting in quicker fixes and developments.

Direct Communication

You can submit support requests directly to our developers through our online ticketing system. We are just a phone call away if you need to discuss something in person.


Our Magento support contracts are completely flexible. You can increase, decrease or pause your service level anytime, there’s no lengthy commitment and there is unlimited rollover of unused hours.

Performance Testing

Performance testing is essential for ecommerce stores looking to optimise the shopping experience for their customer and may include tests for speed, scalability, customisations and integrations.

Magento Core & Extension Updates

We’ll ensure your website is up to date with all the latest Magento upgrades including security fixes, bug fixes, performance improvements and new features.

Dedicated Team

With our Magento support Service you’ll have your own dedicated team of Magento Developers you can rely on to keep your ecommerce website growing.

Why use a Magento Support Agency?

Running an online business is a lot of work. Time spent on Magento website maintenance is time you could spend serving your customers, updating your inventory, or seeking new business.

This is why having the expert assistance of a Magento Support Agency is crucial.

Let visionsharp ensure your website is running smoothly at all times, so you can focus on growing your business online, spotting opportunities, and satisfying your customers.

Our team of Magento support specialists can help with everything related to your Magento eCommerce platform, from bug fixes, to maintenance planning, to urgent support for Magento.

Flexible Magento Support and Maintenance Services

Every business is unique, and has wildly different requirements. That’s why visionsharp offers Magento maintenance and support packages to fit the way you run your eCommerce shop.

Whether you are looking for a long-term Magento website maintenance service, a Magento support company you can rely on for fixes, or a quick and reliable team for urgent support for Magento, we have got you covered.

Visionsharp won’t tie you to long-term contracts, either. Our Magento Support Agency operates on a monthly basis, so you will be free to grow your online business whichever way you want.

Magento is an amazing platform for businesses looking for immense scalability and customisation options. The expansive list of features of this platform can, however, quickly become daunting, and its maintenance is a task that requires an expert team.

There are many issues that may arise regarding your website, and any minute your eCommerce shop is not running as smoothly as it can equals lost revenue for your business.

Having the continuous assistance of a specialist Magento Support Agency can really make a difference, whether you’re dealing with bugs or ongoing work to ensure your website is in tip-top shape.

Find out more about our Magento Support Services, or Custom Magento Development Services.

Visionsharp offers one of the best and most reliable team of Magento specialists country-wide. Our services cover all types of Magento support, from scheduled maintenance and updates, to adding new features, to 24/7 support for urgent fixes.

Whether you want to plan a safe and fast website for the future, or are dealing with major issues that are costing you money right now, our team can help.

Some of our Magento clients