WordPress Support & Optimisation for High-Traffic Subscription Website | Trust Technique Case Study

Client Requirements.

The Trust Technique is a globally recognised platform offering online courses and resources, supporting thousands of pet owners and professionals. With a high-traffic website, a large base of active subscribers, and an extensive content library, the site is a vital business asset that needs to perform reliably around the clock.

When they approached us, the existing WordPress site had grown over time to include a large number of plugins and complex custom functionality to handle course content, membership subscriptions, and community engagement. However, this increasing complexity meant the site was becoming challenging to manage and prone to performance issues.

The Trust Technique team needed expert support to ensure the site remained fast, secure, and stable — particularly critical given the volume of traffic and the reliance on subscription payments for their business model. Downtime or errors in the subscription flow would have a direct impact on revenue and customer trust.

Our Solution.

Our main goals were to provide ongoing WordPress support to:

Optimise site performance and stability, ensuring a seamless user experience for both new visitors and long-standing subscribers.

Manage, update, and streamline the extensive plugin stack without introducing conflicts or downtime.

Ensure subscription payment flows remained secure, robust and reliable, with minimal interruption to customer access.

Provide a responsive support service so the Trust Technique team could focus on their content and community, knowing the technical side of the site was in expert hands.

By delivering proactive support and performance optimisation, we have helped ensure trust-technique.com remains a stable, high-performing platform, ready to serve its global audience 24/7.